Name an area of logistics that directly impacts the profit margin, productivity and the morale of your sales and account management teams. If you said solution design, you’re on the right track.
Solution design is what sets the logistics industry apart from virtually every other industry. When you think about it, what other industry has the same amount of complexity throughout the entire business cycle, followed by such a precarious handoff between sales and operations? It has a ton of moving parts:
- International language, currency, regulatory and cultural considerations
- Collaboration and project management spanning clients, asset-based vendors, and 3PLs
- An incredible amount of data created and exchanged during the process