Lanetix streamlines and accelerates the account planning, QBR preparation, execution and post-mortem workflows, facilitating the reconciliation of customer commitments in the original tender with actuals from the TMS. This leads to an increase in customer accountability.
Lanetix also manages the process of developing, distributing and executing retention and upsell plans, reducing churn and aligning global resources to preserve gross margin. Furthermore, because Executive account visits require an operational snapshot of global account performance, Lanetix can streamline this process which often takes days to collect, and is often incomplete, incorrect or outdated.
• QBR Preparation, Execution and Post Mortem workflows
• Tasks assigned to team members around the world
• Reconcilliation of budget numbers
• Digital library of initial tender, award, revisions, SOP’s and updates