Using Transparency In Logistics To Win Business—And Keep It

We always hear that transparency is good—transparency in business, transparency in management, transparency in relationships. But is it just an ideal? Is it something that just sounds good in a new business pitch…without actual procedures that relate to business value?

Take the third-party logistics industry, for example. Traditionally, the absolute last thing a freight forwarder or NVOCC wants his customer to know is his ‘Buy Rate.’  This could be used unfairly in negotiations, some presume.  Yet, in an increasingly interconnected world linked by global real-time media like Twitter, many struggle answering the question, “How should a 3PL treat the issue of transparency?” Continue reading Using Transparency In Logistics To Win Business—And Keep It

Understanding Where You Fit In The Shifting Landscape of Logistics

2015 was an exciting year for the logistics industry. Between several large mergers and acquisitions (M&A), advances in technology and a renewed focus on relationship-building, it’s pretty obvious that logistics providers are dealing with a rapidly changing landscape.

It’s never been more important to understand your company’s role within the logistics industry. Armed with an understanding of who you are and what your customers need, you’re better suited to fulfill customer needs at a margin that works for you.

Here are a few questions to ponder as you plan to make the most of 2016. Continue reading Understanding Where You Fit In The Shifting Landscape of Logistics